Reference

Terms That Govern Your xe66net Account

These terms set out what you agree to when you open and use an account on xe66net. Access and eligibility depend on your local law and the regions we currently support — read through before you get started.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to regional availability
xe66net Terms That Govern Your xe66net Account
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles terms-related queries directly. Reach out through any of the channels below and include your account reference so we can respond faster.

Live Chat Start a live chat from your account dashboard for real-time help on terms queries, account holds, or wallet verification questions.
Email Support Send a detailed message to our support address for written records of your terms dispute or account eligibility question.
Help Centre Our help centre covers common terms questions — account closure, wallet rules, and what happens when eligibility changes in your region.
HOW WE OPERATE

How xe66net Handles Your Account Data

We hold account data only for as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account through the account settings page. Security on your account uses OTP verification at login — each session requires a one-time code sent to your registered mobile number, which keeps your wallet and transaction history protected even if your password is compromised.

Data Retention

Account and transaction records are kept for the period required under applicable law; you may request deletion once your account is closed and balances are settled.

Account Security

OTP-based login means every session is verified to your registered mobile number — no session opens without that confirmation step.

Access Requests

To see what data we hold on your account, submit a request through the help centre with your account ID and registered mobile number.

Terms Updates

We post changes to these terms on this page; your continued account use after the update date means you accept the revised version.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility, and how our rules apply to wallet transactions and account access in Bangladesh.

Account eligibility depends on your local law and the regions xe66net currently supports. Access is not available in all areas — check whether your region is covered before registering.

Yes, withdrawals to bKash, Nagad, and Rocket are supported for eligible accounts. Identity verification is required before your first withdrawal; have your account details ready.

We post the updated terms on this page with a revised date. Continuing to use your account after that date means you accept the changes. Close your account before transacting if you disagree.

Submit a data access request through the help centre. Include your account ID and registered mobile number so we can locate your records and respond within the applicable timeframe.

Accounts may be suspended for eligibility breaches, accessing the platform from a restricted region, providing false registration details, or attempting to transfer wallet funds to third parties.

Settled balances are returned to your nominated bKash, Nagad, or Rocket account after identity verification is complete. Funds under active review may be held until the review concludes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.